Contacting Support
If you need further assistance, our support team is here to help.
Ways to Reach Us
Email Support: Send an email to support@storynest.ai with a detailed description of your issue.
In-App Support: Click on the "Help" or "Support" button within the Storynest.ai interface to access our support resources or submit a ticket.
Community Forum: Post your question in our community forum where other users and our support team can assist you.
Before Contacting Support
To help us assist you more efficiently, please:
Check the FAQ and Troubleshooting sections to see if your issue is already addressed.
Be ready to provide your account email and a detailed description of the problem.
Include any relevant screenshots or error messages.
Support Hours and Response Times
Our support team is available [insert days and hours].
We aim to respond to all inquiries within [insert timeframe].
Pro users receive priority support with faster response times.
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