Contacting Support

If you need further assistance, our support team is here to help.

Ways to Reach Us

  1. Email Support: Send an email to support@storynest.ai with a detailed description of your issue.

  2. In-App Support: Click on the "Help" or "Support" button within the Storynest.ai interface to access our support resources or submit a ticket.

  3. Community Forum: Post your question in our community forum where other users and our support team can assist you.

Before Contacting Support

To help us assist you more efficiently, please:

  1. Check the FAQ and Troubleshooting sections to see if your issue is already addressed.

  2. Be ready to provide your account email and a detailed description of the problem.

  3. Include any relevant screenshots or error messages.

Support Hours and Response Times

  • Our support team is available [insert days and hours].

  • We aim to respond to all inquiries within [insert timeframe].

  • Pro users receive priority support with faster response times.

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