Troubleshooting Common Issues

If you're experiencing problems with Storynest.ai, here are solutions to some common issues:

Writing and Editing Issues

1. The AI isn't generating the type of content I want.

   • Try refining your prompt to be more specific about your desired outcome.

   • Experiment with different AI models (Wordweaver, Storymaster 2) to find the best fit for your writing style.

   • Please check if you are trying to create any NSFW or Adult content as this is not permitted by Storynest.ai

2. I can't save my changes to a story.

   • Ensure you have a stable internet connection.

   • Try refreshing the page and making the changes again.

   • If the problem persists, contact support.

Technical Issues

1. The website is loading slowly or not at all.

   • Clear your browser cache and cookies.

   • Try accessing the site from a different browser or device.

   • Check your internet connection.

2. I'm having trouble with the Magic Slides feature.

   • Ensure you have sufficient credits for this feature.

   • Check that your audio is enabled and working correctly on your device.

   • If issues persist, try generating the slides again or contact support.

Account Issues

1. I forgot my password.

   • Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

2. I'm not receiving verification emails.

   • Check your spam or junk folder.

   • Ensure you've entered the correct email address.

   • Add [e-mail] to your email contacts list.

If you're experiencing an issue not covered here, please contact our support team for assistance.